Effective Date: March 18, 2026
GreenRay Creations may offer digital products, physical products, pre-orders, or campaign-based offerings in the future. This Refund Policy explains our general approach.
Unless otherwise stated on the product page, digital products are generally non-refundable once delivered or accessed.
If physical products are offered directly through our website, any return or refund eligibility will be described on the specific checkout or product page.
Pre-order items may be subject to separate fulfillment and cancellation terms disclosed at the time of purchase.
Products or rewards offered through third-party crowdfunding platforms will be governed by the terms, policies, and campaign conditions of those platforms.
If you receive a damaged or defective physical product sold directly by us, please contact us within 7 days of delivery with your order number and photos where applicable.
Refund requests or support inquiries should be sent to: